Recent graduates from the Open University of Sri Lanka often find it hard to land jobs in their field, which can lead to a low job satisfaction rate. Lack of adequate career guidance in course selection has led to this problem. “Open Smart Bot”, an innovative AI-powered chatbot, was developed to solve this problem by improving the counselling process for students in the BSc degree program. “Open Smart Bot” serves as an information hub and provides detailed guidance for both OUSL’s Bachelor of Science program and Advanced Science Certificate program. It helps students identify career goals and recommend appropriate subject options while choosing courses. By integrating with the university’s database, “Open Smart Bot” can assess students’ BSc degree program results in real-time to determine their degree eligibility. Beyond academic support, it provides information on financial aid options including loans and scholarships, ensuring holistic support for students. A dedicated FAQ section further enhances the user experience by addressing common queries. “Open Smart Bot” represents a significant improvement in OUSL’s student support systems, enhancing student engagement and fostering academic success.